What do you need to be a Further Education teacher? This video provides a good overview of what The Education and Training Foundation is and the support it can offer. The Education and Training Foundation website also offers extensive information about professional development and support for those considering a career in Further Education. This information has been sourced from prospects.ac.uk. Work in this area can take place in a variety of settings and may include a general or specialist FE college a sixth form college an adult and community education centre a university a prison or youth offender organisation voluntary and charity organisations and/or work-based learning. Whilst within further education teaching you will mainly work with post-16 and/or adult learners, you may also be expected to work with students aged 14 to 19 who are studying vocational subjects. There may also be the opportunity to teach recreational courses that support personal interest areas, such as languages, creative activities or local history. Qualifications associated with these areas may include Functional Skills. Vocational training includes apprenticeships and courses/qualifications involving preparing students for work and ensuring they have up-to-date skills for the work area they are looking to get into.Īcademic teaching includes a range of academic qualifications, mainly at GCSE and A Level.īasic skills may include areas such as numeracy, literacy and ESOL - English for speakers of other languages. Foster good working relationships with other technology teams and business units.Someone working within further education will typically teach a range of subjects in one of three main areas, including vocational training, academic teaching or basic skills.Must possess strong communication skills both verbal and written.Ensure that a high level of customer service and support are provided to all customers.Ensure all incidents and requests are dealt with within agreed SLA’s.
Provide overflow support and incident handling to the IT Service Desk.Provide intelligent hands for the IT Service Desk as required.Ensure we maintain and develop local IT guidelines, processes, practices and procedures that support a high quality of customer service.Understanding of virtualisation would be beneficial.The role will work across first line interaction with customers managing service requests and incidents through to working with third line engineers to help resolve complex problems in conjunction with third parties. As part of the Desktop support team, you will have exposure to a wide range of technologies and processes.
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